I thank you for a job well done! Yes. our executive secretaries who attended the UMW Secretaries Conference 2006 in Bandung. Indonesia were happy and embed with the learning. And you can be proud as there are people who applied their learning. Good improvements!

We sincerely appreciate your professionalism and the friendly business relationship we have with you. We would highly recommend your training programme to others! Congratulations and keep up the good work!

Abdul Rashid bin Baharom, UMW Corporation
I just wanted to take the opportunity to thank you very much for the great effort spent in creating the new styling concepts for the hotel’s Food & Beverage Division’s female employees.

The feedback from the team on the training sessions conducted by you and your team was extremely positive and encouraging.

Since implementation of these new standards. we have received many positive guest comments.

Again. thank you very much for a job “well done”. I am very much looking forward working with you again in the near future.

Jullian Wipper, Shang-ri La Hotel, Kuala Lumpur
Wendy Lee is a trainer for our Institute’s grooming and social etiquette program and we found her a knowledgeable and competent professional in her field. Her enthusiastic excites our participants and motivates them to practice what they learnt in class. She receives good to excellent ratings from her students. Despite her relatively young age for an image consultant, she satisfies the institute’s stinting requirements as an appointed trainer for the Institute’s Continuing Professional Education programs.

We do not hesitate to recommend her to you.

Chuah Soon Guan, Malaysian Institute of Accounts
On behalf of The Asia Business Forum, we would like to express our sincerest appreciation for taking the time to be part of this conference. We value you contribution and look forward to working with you again in the near future. I have attached below some of the feedback of your presentation for your perusal.
– Good presentation. Clear understanding of topics delivered
– Very knowledgeable presenter with a wealth of experience
– All the delegates have rated your presentation as Very Good to
– The delegates have also rated you as the best speaker and commented that you are entertaining and fun-the audience loves you! They wish they had more time fir your session as they felt it is useful to them
Iris Tan, Asia Business Forum
On behalf of the McDonald’s Malaysian Women Leadership Network, thank you for a fantastic session on personal grooming and social graces. The workshop was highly engaging and informative for all of us. Your personality and warmth had everyone at ease throughout the workshop and participants left the workshop more confident about themselves. It was a high energy session and most importantly, we all had loads of fun!

Thanks once again and we look forward to inviting you back again.

Lee May Yin, McDonald's Malaysia - Golden Arches Restaurant Sdn Bhd
We would like to extend our sincere appreciation and heartiest thanks to Ms Wendy for conducting the above course on 19‘“ June 2008 held at Istana Hotel, Kuala Lumpur for our Account Relationship Managers comprises 32 participants from Corporate Bankers and Commercial Bankers.

We were impressed by her professionalism and all round Wedge in sharing her practical experience during the Business & Dining Etiquette be it dealing with traditional Chinese way of doing waitress to dealing with professionals in the business world. Her average on the subject matter was in deed an opener to most of the participants especially in the present wrong do and don’t
and feedback from the participants was “it was valued the time spent with Ms Wendy” and most importantly she is able to captivate the participants throughout the sessions be it during theory or at practical.

During the Social Grace session, she shown her passion in sharing with the participants on the right way of handling different types of customers and at the Chinese set lunch and Western set dinner, She personally highlight the do’s and dont’s of each participant; As for the Wine Appreciation, her associates has imparted his practical knowledge in understanding new wine was harvested to
appreciation the different types of Wines in the market. It was a great learning experiences to all the participants.

Ms Wendy has the cutting-edge in her presentation on the subject matter and she not only able to deliver the message objectively but also able to in-built humor and show tactfulness in handing the tough questions by the particpants involved in the role play and accepts challenge of doing things right after learning the errors made during workplace.

We would not hesitate to engage her for other courses in the near future and would highly recommended her service to other business clients without any doubts.

On behalf of the organization, we wish Ms Wendy every success in “creating value to others” during her seminars and training sessions.

Paul CL Chan, United Overseas Bank (Malaysia) Bhd